How many floors does the Hotel have?
The Hotel has two floors and no elevator.
Is there an elevator?
There is no elevator, as the building is an ancient Venetian palace.
Is the reception always open?
The reception is open from 7:00 AM to 11:00 PM.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 10:00 AM.
Are there any other apartments besides those of the Residenza Manin property?
In this case, you can call a phone number that will provide you with a code to open the main door and your room.
How can I reach Hotel Sogno di Giulietta e Romeo from Marco Polo Airport?
1. To reach Hotel Sogno di Giulietta e Romeo in Venice from Marco Polo Airport, there are several options:
• Private water taxi (approx. 25 minutes);
• Alilaguna Orange Line from the airport with stops at San Stae or Rialto;
• Vaporetto from Piazzale Roma (Line 1 or Line 2) to Rialto stop.
Are prices in EURO or USD?
All prices on this website and in our correspondence are normally expressed in Euro, VAT included.
What is included in the price?
• Continental breakfast;
• Hotel provides all essentials (bed linen, towels);
• VAT (Value Added Tax);
• Daily housekeeping service
Can I turn on the heating or air conditioning whenever I want?
11. According to Italian law (D.P.R. No. 412/1993), in the Venice area:
• Heating is available from October 15 to April 15 (from 5:00 AM to 11:00 PM), and temperature must not exceed 20°C (68°F);
• Air conditioning (if available) is permitted only from June 6 to September 3.
What if we have a child under the age of 3?
If you are traveling with a small child, a baby cot is available for an extra charge (€15 per stay, for children under 3 years old, available in all room types except Economy).
What payment methods are accepted?
Payment methods are indicated during the booking process. Typically, we accept:
Credit card (VISA or MASTERCARD only);
Cash (within the legal limit).
How can I cancel a reservation?
Each rate may have different cancellation policies, which are always specified in your reservation details.
Is breakfast included?
Yes, continental breakfast is included in the rate and is served in the salon on the first floor until 10:30 AM.